Shipping policy
Effective Date: [July 2025]
At OhsoJazzy Creations, every order is handcrafted with care and scheduled based on when you need it—because we know timing is everything when it comes to celebrating!
---
🗓️ Shipping Timelines
All custom and physical products are shipped according to your event date, not necessarily the order date.
Orders should be placed at least 2 weeks before your event.
Shipping windows are calculated backward from your event date to ensure on-time delivery.
Orders may ship earlier or later depending on the production queue, but always with your event deadline in mind.
If your event date is within 14 days, a Rush Fee ($50) may apply. Please contact us before ordering to confirm availability.
---
📍 Shipping Methods & Tracking
We ship via USPS, UPS, or FedEx depending on the package type and delivery location.
Once your order ships, you’ll receive a tracking number via email.
---
❗ Please Note:
We are not responsible for delays due to postal carriers, incorrect addresses, or delivery issues once an item has shipped.
If your package is marked "Delivered" but you did not receive it, please follow up directly with the carrier.
It is your responsibility to ensure the correct event date and shipping address are provided at checkout.
---
📬 Local Pickup
Some specialty items (like money bouquets or custom vending machines) are Pickup Only in [your location/city]. You will be contacted to arrange pickup details.
---
📩 Questions?
If you need to update your event date or shipping address, email us ASAP at [btwrentals22@gmail.com] with your order number.