Terms of service
Welcome to OhsoJazzy Creations! By accessing or using our website, purchasing products, or interacting with our services, you agree to the following Terms of Service. Please read carefully before placing an order.
📸 Custom Design Photography & Media Release
Custom Design Photography Notice: By purchasing a personalized custom product from OhsoJazzy Creations, you consent to images of the finished product — including names and personalization — being used for marketing and portfolio purposes unless you opt out in writing prior to design approval.
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1. General Information
This website is operated by OhsoJazzy Creations. Throughout the site, the terms “we,” “us,” and “our” refer to OhsoJazzy Creations. By using this site, you agree to comply with and be bound by the terms outlined here.
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2. Products & Services
We offer custom physical party favors, digital downloads (such as editable Canva templates), and personalized event items. Due to the nature of these products, each item is made to order or delivered electronically.
We reserve the right to refuse service to anyone for any reason at any time.
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3. Custom Orders
All custom orders require accurate personalization details from the customer. Once the order is confirmed, no changes or cancellations can be made.
Please allow a minimum of 2 weeks for custom physical products unless a rush order is discussed and agreed upon.
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4. Digital Products
By purchasing a digital product, you are granted a personal-use license only. Redistribution, resale, or commercial use of any templates or downloads is strictly prohibited.
All digital files will be delivered via email or instant download upon successful payment. If you experience issues with your file, please contact us within 48 hours.
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5. Refund & Return Policy
All sales are final. Due to the custom and digital nature of our products, we do not accept returns, cancellations, or offer refunds.
See our full Return & Refund Policy for more details.
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6. Shipping & Delivery
Physical items are shipped via the method selected at checkout. We are not responsible for delays caused by carriers or incorrect shipping information provided by the customer.
Please ensure all shipping details are accurate before completing your order.
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7. Limitation of Liability
OhsoJazzy Creations is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
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8. Privacy
We value your privacy. Any personal information provided will be used solely for order fulfillment and customer communication. See our Privacy Policy for more.
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9. Modifications
We reserve the right to modify, update, or replace any part of these Terms of Service at any time. Continued use of the website following changes constitutes acceptance of those changes.
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📩 Contact Us
If you have any questions about these Terms, please email us at btwrentals22@gmail.com